Terms and Conditions

Last Update: August 2012



Air France: Societe Air France, a company incorporated under the laws of France, with its registered office at 45, rue de Paris, F-95747 Roissy CDG, Cedex France.
FB: abbreviation for the Flying Blue Program, the loyalty program of Air France and KLM
FB Running: a online community hosted by Air France and KLM where Flying Blue Members who run  can create their own membership account and find services which will facilitate members to travel and run.
FB Running Member: a FB member who enrolled in the program and adheres to the terms and conditions of FB Running.
FB Running Publications: the general name for the communication resources used to regularly update FB Running Members, such as the FB Running website and FB Running e-mails.
FB Running Services: services offered to Members of FB Running by Air France and KLM and/or third parties and communicated through FB Running Publications.
FB Member: a person who enrolled in the Flying Blue Program
‘KLM’: Koninklijke Luchtvaart  Maatschappij N.V. (KLM Royal Dutch Airlines), with its registered office at Amsterdamseweg 55, 1182 GP Amstelveen, the Netherlands.
Terms and Conditions: the terms and conditions governing the contractual relationship between Air France and KLM and Members in the FB Running and applicable to all Members.


This User Agreement describes the terms on which you may access and use the services of FB Running. In order to become a FB Running Member, you must read and accept all of the terms and conditions of this User Agreement. If you do not agree to be bound by the terms of this User Agreement, you may not use nor access our services. Nothing in this User Agreement shall be deemed to confer any third-party rights or benefits. We reserve the right to modify this User Agreement at any time, and without prior notice, by posting amended terms on this website. AIR FRANCE and KLM retain the right to change or remove terms and conditions and/or to terminate FB Running as a whole by posting amended terms on this website. AIR FRANCE and KLM shall not be liable for any loss or damage resulting from said changes and/or termination. Your continued use of the FB Running Service indicates your acceptance of the amended User Agreement.

Description of Service

FB Running is an online service offered to enable business travelers to create their own Running network, find and connect with other business travelers and make use of the services on the FB Running website offered by AIR FRANCE and KLM and third parties.

Membership Eligibility

Membership is limited to the Members of the Flying Blue Program. FB Running is not available to minors under the age of 18 or to any users suspended or removed from the system by FB Running for any reason. Users may not have more than one active account. Additionally, users are prohibited from selling, trading, or otherwise transferring their FB Running account to another party. If you do not qualify, you may not use the FB Running Services.

Use of Service

Your use of the FB Running Service is governed by this User Agreement. FB Running may refuse service without prior notice to any user for any or no reason. You are responsible for maintaining the confidentiality of your password and account, and  fully responsible for all activities that occur under your password or account with or without your knowledge. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. You agree to immediately notify FB Running of any unauthorized use of your password or account or any other breach of security. FB Running cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


You agree that FB Running may, with or without cause, immediately terminate your FB Running account and access to the FB Running Services without prior notice. Without limiting the foregoing, the following will lead to a termination by FB Running of a user’s use of the FB Running Service: (a) breaches or violations of this User Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) unexpected technical issues or problems, (e) extended periods of inactivity and (f) misuse of personal data from other FB Running Members. Termination of your FB Running account includes removal of access to all offerings within the FB Running Service and may also bar you from further use of the FB Running Service. Furthermore, you agree that all terminations shall be made in FB Running's sole discretion and that FB Running shall not be liable to you nor to any third party for any termination of your account or access to the FB Running Service.

User Conduct

You understand and agree not to use FB Running to:
•    Post content or initiate communications which are unlawful, libelous, abusive, obscene, discriminatory, or otherwise objectionable.
•    Use the FB Running Service for any illegal purpose, including but not limited to conspiring to violate laws.
•    Falsely state, impersonate, or otherwise misrepresent your identity, including but not limited to the use of a pseudonym, or misrepresenting your current or previous positions and qualifications, or your affiliations with a person or entity, past or present.
•    Upload, post, e-mail, transmit or otherwise make available any content or initiate communications which include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
•    Upload, post, e-mail, transmit or otherwise make available any content or initiate communications that infringe upon patents, trademarks, trade secrets, copyrights or other proprietary rights.
•    Upload, post, e-mail, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation. This prohibition includes but is not limited to a) using FB Running invitations to send messages to people who don't know you or who are unlikely to recognize you as a known contact; b) using FB Running to connect to people who don't know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) sending messages to distribution lists, newsgroup aliases, or group aliases.
•    Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
•    Stalk or harass anyone.
•    Forge headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the FB Running Service.
•    Post content in fields that aren’t intended for that content. Example: Putting an address in a name or title field.
•    Interfere with or disrupt the FB Running Service or servers or networks connected to the FB Running Service, or disobey any requirements, procedures, policies or regulations of networks connected to the FB Running Service.

International Use

Recognizing the global nature of the Internet, you agree to comply with all applicable local rules including but not limited to rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

Information Provided on this Website

In the course of using the FB Running Service, FB Running Members may provide information about themselves, which may be visible to certain other FB Running Members. However FB Running Members have their own control about the visibility of their profile to other FB Running Members, it is possible via the website to get into contact with other FB Running Members or that other FB Running Members will contact you to build up a network of business contacts. This will only be validated if both FB Running Members give their approval. You agree that the validated FB Running Members in your network can communicate in a direct way to you and FB Running has no responsibility for these contacts. You understand that by posting materials on the FB Running website or otherwise providing materials to FB Running, you are granting FB Running a royalty-free, perpetual, irrevocable license to use this information in the course of offering the FB Running Service. Furthermore, you understand that FB Running retains the right to reformat, excerpt, or translate any materials submitted by you. You understand that all information publicly posted or privately transmitted through the FB Running Service is the sole responsibility of the person from which such content originated and that FB Running will not be liable for any errors or omissions in any content. You understand that FB Running cannot guarantee the identity of any other FB Running Members with whom you may interact in the course of using the FB Running Service. Additionally, we cannot guarantee the authenticity of any data which FB Running Members may provide about themselves or relationships they may describe.

Access to Service

Use of manual or automated software, devices, or other processes to "crawl" or "spider" any web pages contained in the FB Running website is strictly prohibited. You agree not to monitor or copy, or allow others to monitor or copy, our web pages or the content included therein. You also agree not to "frame" or otherwise simulate the appearance or function of this website. Furthermore, you agree not to take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses.

Monitoring and Enforcement

While we have the right to monitor activity and content associated with the FB Running Service, we are not obliged to do so. And since we do not, and may not have the ability to, control or actively monitor content we don't guarantee its accuracy, integrity or quality. Because community standards vary and individuals sometimes choose not to comply with our policies and practices, in the process of using our website, you may be exposed to content that you find offensive or objectionable. You can contact our Service Desk to let us know of content that you find objectionable. We may investigate the complaints and violations of our policies that come to our attention and take any action that we believe is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or subscriptions. However, because situations and interpretations vary, we also reserve the right not to take any action. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the website.


Signing up for a basic FB Running account is free. FB Running reserves the right to charge for the FB Running Service or any portion thereof, modify the pricing of, add to, or discontinue the FB Running Service or any portion thereof without prior notice.


By accepting this User Agreement, you agree to indemnify and otherwise hold harmless AIR FRANCE and KLM, their officers, employees, agents, subsidiaries, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from i) your use of the FB Running Service; ii) unauthorized access to or alteration of your communications with or through the FB Running Service; or iii) any other matter relating to the FB Running Service. Any business transactions which may arise between users from their use of FB Running are the sole responsibility of the users involved. Without limitation of the terms and conditions set forth in our Privacy Policy, you understand and agree that FB Running may disclose personally identifiable information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, enforce this User Agreement, or protect the rights, property, or safety of FB Running, its users, and the public.

Disclaimer of Warranties

You understand and agree that the FB Running Service is provided on an "as is" and "as available" basis and that FB Running does not assume any responsibility for prompt or proper delivery, or retention of any user information or communications between users. FB Running assumes no responsibility for the accuracy or existence of any communications between users. FB Running expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. FB Running makes no warranty that (i) the FB Running Service will meet your requirements, (ii) the FB Running Service will be uninterrupted, timely, secure or error-free, (iii) the results obtained from use of the FB Running Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the FB Running Services will meet your expectations and (v) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the FB Running Service is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from FB Running or through or from the FB Running Service shall create any warranty not expressly stated in this User Agreement.

Entire Agreement

The User Agreement constitutes the entire agreement between you and FB Running and governs your use of the FB Running Service, superseding any prior agreements between you and FB Running.

Limitation of Liability

You expressly understand and agree that FB Running shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if FB Running has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Governing Law

To the extent permitted by applicable law this agreement shall be governed by and construed in accordance with the laws of the Netherlands and any dispute arising out of or in connection with these terms shall be exclusively adjudicated by the competent Dutch court, unless otherwise provided for by mandatory rules of law which are applicable irrespective of the law and place of jurisdiction governing the contract.
Local legislation or regulations may imply that AIR FRANCE and KLM are unable to offer the FB Running program or parts thereof in certain countries or to certain FB Members. AIR FRANCE and KLM shall not be liable upon acting in conformity with legislation or regulations and retains the right to terminate the contract with the member.

General Information

If you have, despite AIR FRANCE and KLM's carefulness and cautions within FB Running, any complaints regarding FB Running , you can submit them to the FB Running  Service Desk the following e-mail address: info@flyingbluerunning.com.

Facebook policy Flying Blue communities

You can use Facebook Connect to access Flying Blue Running. As is permitted by the Facebook Connect terms, we will then collect information about you in order to fill out the registration form, including your first and last names, gender, email address and date of birth. In case you already have an account, your Facebook user ID will be used only to log in and no data collection applies.

We take your privacy very seriously and want to assure you that we will take great care in protecting your information. In order to do so, we are adopting the following privacy pledge:

The Flying Blue Running Privacy Pledge

  • We will never post anything to your wall unless you give us permission.
  • We will never contact your Facebook friends without your approval.
  • We will never store your Facebook password.
  • We will only use information you have made publicly available to the Facebook community.
  • We encourage you to take control of how and what you share on Facebook by editing your privacy settings here.

Tell us what you think by emailing us at info@flyingbluerunning.com